Contact & Support
Need help choosing the right setup, checking fitment, or getting support with your order?
At TrailKnox, we build gear for real off-road electric dirt bike riding — and we stand behind it.
Whether you're pre-purchase, installing, or already riding, we're here to help.
What We Can Help With
We can assist with a wide range of questions and concerns.
If you're not sure which category your question fits into — no problem. Just reach out.
Product Questions & Recommendations
Get expert advice on choosing the right setup for your riding style
Fitment Confirmation
Verify compatibility with your specific bike model before ordering
Installation Guidance
Step-by-step help with installation and angle adjustment
Order Status & Shipping
Track your order and get delivery updates
Returns & Warranty Support
Process returns or get help with warranty claims
Real-World Riding Feedback
Share your experience and help us improve our products
Get in Touch with TrailKnox
Please fill out the form below and include as much detail as possible so we can help you faster.
Support Response Time
Typical response time: 1–2 business days
During peak periods, responses may take slightly longer
We appreciate your patience and aim to provide clear, helpful answers — not automated replies.
Built by Riders. Supported by Riders.
TrailKnox isn't a generic parts store.
We design and test our components with real off-road electric dirt bike riders — and we support our customers the same way.
If you have feedback from the trail, we'd love to hear it.
Quick Links
Explore more about TrailKnox products and resources